At My Buddy Petz, we are committed to delivering your order quickly, safely, and with complete transparency.

🇬🇧 United Kingdom Delivery

We proudly ship across the United Kingdom.

Estimated Delivery Time:
3–7 business days

Most orders arrive within one week.


🛠 Order Processing

All orders are processed within 1 business day after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.


🚚 Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email with your tracking number and delivery updates.

You can track your parcel at any time.


⏳ Delays

While most deliveries arrive within 3–7 business days, occasional delays may occur due to high demand or carrier issues.

If your order is delayed, our support team will actively assist you until it arrives safely.


💬 Customer Support

We are here to help.

If you have any questions about your delivery, please contact us at:

📧 contact@mybuddypetz.com

Our team will respond within 24 hours.