Contact Us

Customer Support

At My Buddy Petz, we value our customers and are dedicated to providing an exceptional shopping experience.

If you have any questions, concerns, or suggestions, we are here to help.

Customer Support Email
📧 contact@mybuddypetz.com

Response Time
We aim to respond to all inquiries within 24 to 48 hours, excluding weekends and holidays.

How We Can Help

  • Product information and sizing guidance

  • Order updates and tracking

  • Support with returns, exchanges, and store credit

  • Feedback, suggestions, or general questions

Thank you for choosing My Buddy Petz.

Our team is committed to delivering world-class customer service and ensuring your experience with us is simple, secure, and satisfying.